Cassia Beauty Academy Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Cassia Beauty Academy's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Cassia Beauty Academy' or 'CBA' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator is acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

CBA Course Terms and Conditions

By booking onto a training course and paying the applicable course fees you ("you") are acknowledging that you have read, understood and agree to be bound by the terms and conditions contained in these Terms and Conditions ("Terms"). PLEASE READ THESE TERMS CAREFULLY HAVING PARTICULAR REGARD TO THE PROVISIONS OF CLAUSE 10 (LIMITATION OF LIABILITY).

2. COMMENCEMENT AND TERM

• 2.1. Where you wish to enrol on a Course, you should book via our website or place via telephone at +44 203 038 6876 stating which Course you wish to attend, selected Course Start Date; your level of experience and any other information required as indicated via the website or on the phone call.
• 2.2. If we are unable to accept your Order, we will inform you of this and will not charge you for the Services. This might be because of unexpected limits on our resources, which we could not reasonably plan for, or because we have identified an error in the price or description of the Course or Services therein that you have ordered.
• 2.3. Our acceptance of an Order will take place when we write to you to accept.
• 2.4. A legal contract shall be formed between CBA and you on the date upon which full payment of Fees has been made in accordance with clause 7. The contract between the parties shall be subject to these Terms. Our Course group sizes are deliberately kept small to allow us to provide a high level of quality supervision, please note that your place will not be reserved until you have made payment in full and will be allocated on a first-come first-serve basis upon payment.
• 2.5. Subject to payment in full of the Fees and any notification otherwise in accordance with these Terms, the Course will begin on the Course Start Date and will continue until the Course End Date, unless terminated earlier in accordance with clause 9, amended in accordance with clause 3.4, or suspended in accordance with these Terms.
• 2.6. CBA reserves the right in its absolute discretion to decline any application for enrolment on a Course.

3. OUR OBLIGATIONS

• 3.1. CBA will deliver the Course from the Course Start Date in accordance with these Terms.
• 3.2. In delivering the Course, CBA will:
  • (a) provide the level of care, skill and diligence reasonably expected of a business practice in LSB's industry, profession and trade;
  • (b) only use personnel who are suitably skilled and experienced to perform the tasks assigned to them;
  • (c) ensure that it obtains, and maintains all consents, licences and permissions it may require and which are necessary to enable it to comply with its obligations in these Terms;
  • (d) provide the barber chairs and work station required for the Course subject to clause 3. It is our expectation that you provide your own barbering equipment;
  • (e) whilst maintaining the discretion to vary the Course in accordance with clauses 3 & 3.3, use reasonable endeavours to ensure that the Course materially conforms with the course description set out on the CBA website or as otherwise advised to you at the time a contract is formed between the parties in accordance with clause 2; and
  • (f) observe all applicable health and safety rules and regulations.
• 3.3. CBA reserves the right to make changes to the Course syllabus from time to time. CBA also reserves the right to change locations within a city.
• 3.4. CBA reserves the right to amend or suspend dates and times in the event of delays or circumstances that are outside of CBAs reasonable control, which affect the running of the Course.
• 3.5. All Courses and Fees are subject to change without prior notification and CBA reserves the right to cancel a Course where there are insufficient numbers booked on for it to be viable to run. In the event of cancellation in accordance with this clause 5, you will be refunded any Fees paid in their entirety.

4. ATTENDANCE & SICKNESS

• 4.1. Except for Courses that are specifically stated as being appropriate for beginners, you must have the minimum level of ability stated on the online course prospectus under 'suitability requirements'. If you are unsure as to whether your level of experience is adequate then please contact CBA. By booking on any course other than those targeted at an individual with your level of expertise, you hereby confirm that you have the necessary ability to undertake the level of the relevant Course. Refunds will not be granted where it subsequently transpires that you do not have the necessary expertise. In such cases CBA reserves the right to move you onto another course or take you off the course without refund.
• 4.2. You:
  • (a) will maintain a minimum attendance rate of 80% of scheduled classes per week throughout the Course;
  • (b) understand and accept that poor attendance will adversely impact your learning, affect your final grade, and could eventually lead to you being dismissed from your Course in accordance with clause 9; and
  • (c) notify the Academy Manager by email only that you are going to be late or absent no later than 10.00am on that day.
• 4.3. It is at the absolute discretion of CBA to repeat classes that you have been unable to attend for any reason.
• 4.4. Non-notified lateness or absenteeism without justifiable cause or consent constitute a breach of the behavioural requirements set out in clause 5 and may result in you being dismissed from the Course without any entitlement to a refund.
• 4.5. It is your responsibility to inform the Academy Manager if you have an ongoing, or legacy, health issue that may affect your training at the academy, and if you are currently on medication that may affect your coordination, balance, or state of mind and by implication your performance on the Course.
• 4.6. It is your responsibility to inform the Academy Manager promptly of any issues, including but not limited to those of a social, educational or religious nature, that may affect your ability to attend or complete any part of the Course.

5. BEHAVIOUR, ETIQUETTE & EQUIPMENT

• 5.1. By signing these terms and conditions, you are agreeing to uphold the highest standards and etiquette whilst training at CBA. These include, but are not limited to:
  • (a) no chewing gum;
  • (b) no eating or drinking (except water) during any time on any CBA premises, unless necessary for medical reasons and agreed with the Academy Manger in advance;
  • (c) no smoking unless this is during allocated breaks and in permitted areas;
  • (d) no controlled drugs, unless prescribed, or alcoholic beverages are allowed on CBA's premises;
  • (e) not attending the Course whilst intoxicated;
  • (f) no aggressive behaviour, racism, sexism, homophobia or other offensive behaviour;
  • (g) no wilful or reckless damage to CBA property;
  • (h) prompt attendance;
  • (i) notification of any period of absence in accordance with clause 4.2;
  • (j) being appropriately dressed: no open-toed shoes, tracksuits or vests, with faces visible at all times and not blocked by items such as hats or scarfs; and
  • (k) acting respectfully towards tutors, staff, students, clients, guests of CBA or anybody else in attendance at any CBA premises.
• 5.2. The use of mobile phones during the Course is strictly limited to use during break times. Any use of mobile phones in excess of this clause 2 is at the discretion of the tutor and Academy Manager.
• 5.3. It shall be your absolute responsibility to ensure the safekeeping of your equipment. You will be liable to pay the full cost of replacement of any equipment belonging to, or provided by, CBA that is lost or damaged beyond repair.
• 5.4. Any items, personal property or valuables brought to the Course and/or left in your locker are not the responsibility of CBA and are left entirely at your own risk and should not be left unattended by you at any time.
• 5.5. By accepting these Terms, you are acknowledging that you have read and understood CBA's Health and Safety and induction documentation, which can be found on the property.
• 5.6. We will periodically use images and videos from the Course for publicity and commercial purposes. If you do not wish for your image to be used for these purposes, you must inform the Academy Manager prior to the Course Start Date by email. Where you have not informed us of your objection to usage of your image, by attending the Course, you confirm that you are happy for us to use your image in the manner set out in this clause.
• 5.7. If you are disruptive to other students, breach any of the behavioural or etiquette requirements set out above, endanger yourself, or otherwise breach CBA's Health and Safety and induction documentation, CBA reserves the right to require you to leave the premises and/or dismiss you from the Course. If you are asked to leave the Course for any of these reasons then you will not be entitled to a refund of Fees.

6. GRADING

• 6.1. CBA adheres to a transparent grading policy (pass, merit, distinction) and grades will be based on passing required units and providing evidence of completed work.
• 6.2. You will receive one grade on completion of the Course that combines:
  • (a) Technical Ability: the standard that you cut hair and providing evidence of completed work; and
  • (b) Attitude: your ability to comply with the rules and standards expected during the Course, including attendance, as set out in these Terms and will be communicated to you from time to time.
• 6.3. CBA reserves to the right to withhold any certificates due to learners not completing the required units and work.
• 6.4. Where you are unable to complete a Course for any reason, you shall not be awarded a grade unless and until you have retaken that Course or otherwise completed it to the satisfaction of your tutor.

7. PAYMENT & REFUNDS

• 7.1. All Fees must be paid by the due date of the invoice that CBA issues to you, which shall be a date prior to the Course Start Date.
• 7.2. The Deposit must be paid when booking the Course. No booking will be accepted without payment of the Deposit in full.
• 7.3. Courses are non-cancellable provided that you may cancel your place on a Course at any point within 14 days of payment of your Deposit by notifying us in writing. We will confirm your cancellation in writing to you.
• 7.4. Your place on the Course will only be guaranteed once full payment has been received. In the event of late payment of any Fees due to us, you risk forfeiting your space on the Course (without CBA incurring any liability).
• 7.5. If you fail to pay the full Fees applicable to a Course, you will not be entitled to sit any exam or examinations relating to the Course and will not be credited or awarded with the qualification relating to the Course.
• 7.6. All Fees are stated inclusive of UK Value Added Tax and must be received without deduction be bank transfer into our account, details of which will be confirmed to you at the date of booking, or in cash.
• 7.7. You are solely responsible for any other sales, use, excise, or other taxes or duties or bank fees that may arise in connection with the provision of the Course. You will reimburse CBA in the event that we become liable for the payment of such taxes or deductions.
• 7.8. If you fail to attend or complete the Course for any reason, or your participation on the Course is terminated by CBA in accordance with clause 9, then you will not be entitled to any refund of Fees or to request that we re-run the Course on another date.
• 7.9. Any refund for failure to attend or complete the Course is entirely at the discretion of CBA. There is no guarantee that allowance will be given for absence or lateness, including where this results from personal injury and illness.
• 7.10. All payments made are final and non-refundable except where:
  • (a) the Course is cancelled pursuant to clause 3.5;
  • (b) the Course is cancelled in accordance with clause 7.3; or
  • (c) the Course is cancelled by CBA except where such cancellation is due to your breach of these Terms or otherwise caused by an act of God or terrorism.
• 7.11. Any refund of Fees made in accordance with these Terms for reasons other than CBA's termination without cause, shall:
  • (a) where the Course has already commenced as at the date of termination, be subject to the deduction of any costs we reasonably incurred in commencing your place on the Course; and
  • (b) be subject to the payment of an administration fee of £200 (inclusive of VAT) which will be deducted from the amount refunded to you.

8. HOW WE MAY USE YOUR PERSONAL INFORMATION

• 8.1. Your privacy is very important to CBA and CBA has put data protection concerns at the heart of its operations and the way in which it delivers services to students and clients alike.
• 8.2. CBA may use the personal information we gather from you to:
  • (a) provide barber tutoring and ancillary services to you in connection with Courses;
  • (b) process payment for your payment to us in connection with the Course or any products or materials that you pay us for from time to time;
  • (c) for our legitimate purposes to inform you about other courses or activities that CBA provides. You may elect to stop receiving these communications at any time by contacting us; and/or
  • (d) use in our promotional material in accordance with clause 8.3 below.
• 8.3. By becoming a student at one of our academies, you acknowledge and agree that your image may be captured in photos or videos that may be used on our website or other digital or printed marketing material for our legitimate business interests (in each instance for any period of time that such image is considered by CBA to be reasonably relevant). Please note that there shall be no other identifiable information posted alongside your image, and as such we do not consider that such publication shall constitute personal data for the purpose of applicable privacy laws. If you have any questions about this then please contact us.
• 8.4. We will only give your personal information to third parties where the law requires us to do so.
• 8.5. Please review our Privacy Notice which sets out full details of how we gather information about you; what we do with your personal data; and how we comply with applicable data protection laws.
• 8.6. You may at any time ask us to remove your personal details from our records by sending an email to info@CassiaAcademy.co.uk.

9. TERMINATION

• 9.1. CBA retains the right to terminate your participation on the Course in the event of, but not limited to:
  • (a) Failure to pay any outstanding Fees as set out in clause 7;
  • (b) Gross misconduct;
  • (c) Ceasing to be eligible to live or study in the United Kingdom;
  • (d) Committing a serious breach of any rules contained in these Terms and issued by LSB from time to time;
  • (e) Persistent lateness;
  • (f) excessive absenteeism; and/or
  • (g) breach of any of the provisions of clause 5 (Behaviour, Etiquette & Equipment).
• 9.2. Where CBA exercises its right to terminate under clause 9.1, no Fees shall be refunded unless CBA determines otherwise in its absolute discretion.
• 9.3. Any appeals in relation to termination of your participation in the Course prior to the Course End Date must be communicated to the Academy Manager by email within 3 days (72 hours) of the decision being made, who shall consider such appeal, but is under no obligation to allow it unless there are compelling reasons for doing so.

10. LIMITATION OF LIABILITY

• 10.1. Nothing in these Terms shall limit or exclude CBA's liability for:
  • (a) death or personal injury caused by its negligence, or the negligence of its personnel;
  • (b) fraud or fraudulent misrepresentation;
  • (c) any other liability which cannot be limited or excluded by applicable law
• 10.2. Except as expressly otherwise provided and subject to clause 10, we will under no circumstances be liable to you, for any loss or damage or liability of any kind whatsoever (including consequential loss or lost profit or business) whether suffered or incurred by you or another person and whether in contract, or tort (including negligence), breach of statutory duty or otherwise and whether such loss or damage arises directly or indirectly from services provided by us to
• 10.3. Subject to clause 10, our total liability to you for all losses arising under or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, will in no circumstances exceed the Fees paid by you.
• 10.4. Except as expressly stated in these Terms, we do not give any representations, warranties or undertakings in relation to the Course. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Course is suitable for your purposes

11. COPYRIGHT

• 11.1. All intellectual property rights in any Course materials shall remain the property of CBA and are only given to you solely for use during the Course and the copying or reuse of the materials outside of the Course is strictly prohibited.
• 11.2. You shall not use the Cassia Academy College or any representation thereof without Cassia Academy's prior written consent, and all intellectual property rights in those names are the property of Cassia Academy.

12. ENTIRE AGREEMENT

These Terms constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter

13. GOVERNING LAW AND JURISDICTION

• 13.1. These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by, and construed in accordance with, the law of England and Wales
• 13.2. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims)

Terms and Conditions for Models

What these terms cover. These are the terms and conditions on which we supply haircutting services to models who attend our academy for a free haircut. Please read these terms carefully before you volunteer to model for us, as by making a booking with us as a model you accept these terms and conditions in their entirety. If you are a paying customer then these terms are not applicable to the service you will receive.

Why you should read them. These terms tell you who we are, how we will provide services to you, what to do if there is a problem and other important information. We particularly draw your attention to the provisions of clause 5 which consider the extent of our liability to you in respect of the services we provide. If you think that there is a mistake in these terms please let us know.

1. INFORMATION ABOUT US AND HOW TO CONTACT US

• 1.1. Who we are. We are Cassia Academy College a company registered in England and Wales.
• 1.2. How to contact us. You can contact us by writing to us at info@CassiaAcademy.co.uk.
• 1.3. How we may contact you. If we have to contact you we will do so by telephone or in writing to your email address.

2. MAKING A BOOKING AS A MODEL

• 2.1. If you would like to book in to one of our academies as a model, you will need to book online from the slots available. If no appointments are available, then you are welcome to walk-in, however we make no guarantee that you will be seen.
• 2.2. Acceptance of your booking will take place when we confirm that we are able to provide you with a haircut (which may be confirmed by email or in person).
• 2.3. If we are unable to accept your request for a booking, we will inform you of this. This might be because of unexpected limits on our resources for which we could not reasonably plan.
• 2.4. If you would like to change your booking for any reason, please do so yourself by cancelling your original appointment using the cancellation link sent to you via email or by calling or emailing, and then make a new appointment.

3. YOUR HAIRCUT AND YOUR CONDUCT

• 3.1. You acknowledge that your haircut is without charge on the basis that this will be undertaken by a student of one our courses who may have limited experience in the cutting of hair.
• 3.2. Our students will all supervised to a level appropriate to their level of ability, however whilst we will always endeavour to deliver a great service to you, no guarantees are provided whatsoever as to the quality of your haircut, the length of time that your haircut will take, or the correlation of your haircut to any description or photos that you request.
• 3.3. As we deliver teaching in certain specialisms at different times, we may require a certain existing hairstyle or minimum length of hair in order to deliver the training. Every effort is made to establish this prior to booking, however, we reserve the right to decline to provide service to you if your current hair style/length does not suit our learning outcome aims.
• 3.4. You must arrive at the agreed academy location no later than five minutes prior to the start time of your booking. If you wish to reduce the time of service then please arrive with your hair having been washed on the same day (or the night before for morning bookings) without any product.
• 3.5. We will aim to undertake your haircut at the time your appointment is booked (or any agreed revised time), however we may change the services to reflect changes in the availability of personnel and resources.
• 3.6. We reserve the right to provide you with any student barber that we see fit and this choice is entirely at our discretion.
• 3.7. We reserve the right to refuse service to anyone for any reason at any time and agree at all times to comply with the provisions of the Equality Act 2010. Whilst our service is limited to the provision of barbering-style haircuts, all persons are welcome, but only so long as they receive one of our barbering-style haircuts. We do not allow animals apart from guide dogs, or bicycles in our academies for health and safety reasons.
• 3.8. We do not accept rude or aggressive behaviour towards any of our students or members of staff and reserve the right to implement service restrictions if you do not abide by our terms.
• 3.9. We accept international students where English is not their first language, so it is important you are patient and understanding in these circumstances.

4. CANCELLING YOUR BOOKING

• 4.1. You may cancel your booking at any time, however we will not be obliged to accept you for further haircuts if you provide no, or minimal, prior notification of your cancelation.
• 4.2. We will cancel your booking if:
  • (a) you fail to attend at your appointment at the agreed time, or
  • (b) you refuse to be served by the barber that we have designated for your appointment.
• 4.3. We may have to suspend the services to deal with:
  • (a) technical problems;
  • (b) staff and training issues, including the availability of appropriate personnel
  • (c) events outside of our control
• 4.4. If our performance of the services is affected by an event outside our control then we will, where reasonably possible, contact you in advance to inform you of this and to let you know and we will take steps to minimise the effect of the delay.
• 4.5. We may write to you to let you know that we are going to stop providing the services. We will endeavour to let you know at least one hour in advance of our stopping the services.

5. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU - IMPORTANT PLEASE READ!

• 5.1. As our model haircutting service is free of charge, to the extent permissible by law, we will not be liable to you under any circumstances for loss or damage that you suffer as a result of our provisions of services to you, or for any breach of these terms and conditions inclusive of any loss or damage that may have been caused by delays, suspensions or cancellations to the service (regardless of whether such loss or damage was foreseeable in any way).
• 5.2. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our students, qualified barbers, employees, agents or subcontractors; for fraud or fraudulent misrepresentation; or for breach of your legal rights in relation to services provided.

6. HOW WE MAY USE YOUR PERSONAL INFORMATION

• 6.1. Your privacy is very important to us and so we put data protection concerns at the heart of our operations and how we deliver our services to you.
• 6.2. How we will use your personal information. We may use the personal information we gather from you to:
  • (a) provide haircutting and ancillary services to you;
  • (b) process payment for any products that you may purchase whilst at one of our academies;
  • (c) if you agreed to this during the booking process, to inform you about similar products that we provide. You may elect to stop receiving these communications at any time by contacting us; and/or
  • (d) use in our promotional material in accordance with clause 6.3 below.
• 6.3. By booking a haircut with us, you acknowledge and agree that your image may be captured in photos or videos that may be used on our website or other digital or printed marketing material, or in student portfolios (in each instance for any period of time that such image is considered to be reasonably relevant). Please note that there shall be no other identifiable information posted alongside your image, and as such we do not consider that such publication shall constitute personal data for the purpose of applicable privacy laws. If you have any questions about this then please contact us.
• 6.4. We will only give your personal information to third parties where the law requires us to do so.
• 6.5. You may at any time ask us to remove your personal details from our records by sending an email to info@CassiaAcademy.co.uk.

7. IF THERE IS A PROBLEM WITH THE SERVICES

• If you have any questions or complaints about the services, please speak to one of our staff in-store. Alternatively, please contact us by telephoning +44 (0) 203 038 6876 or by writing to us at info@CassiaAcademy.co.uk .